{"id":11828,"date":"2022-08-22T02:28:00","date_gmt":"2022-08-22T01:28:00","guid":{"rendered":"https:\/\/citysecuritymagazine.com\/?p=11828"},"modified":"2022-08-23T10:20:05","modified_gmt":"2022-08-23T09:20:05","slug":"security-operations-support-manager-dion-henry","status":"publish","type":"post","link":"https:\/\/citysecuritymagazine.com\/security-careers\/security-operations-support-manager-dion-henry\/","title":{"rendered":"Security Operations Support Manager: Dion Henry"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\" id=\"h-focus-on-security-personnel-security-operations-support-manager-dion-henry\">Focus on security personnel: Security Operations Support Manager: Dion Henry<\/h1>\n\n\n\n<p><em>Continuing our feature focusing on those working in frontline security roles, Graham Bassett interviewed Dion Henry, security operations support manager in the <a href=\"https:\/\/www.mitie.com\/all-services\/security-fire\/?filter-service=security-and-fire&amp;filter-search=\">Mitie Security <\/a>team at <a href=\"https:\/\/www.lloyds.com\">Lloyd\u2019s of London<\/a>.<\/em><\/p>\n\n\n\n<p>I walked into Lloyd\u2019s of London \u2013 the iconic City of London landmark with up to 5,000 people in the building at any one time \u2013 on a sunny April afternoon and was about to head over to reception when I was met by a warm smile and \u201care you Graham?\u201d \u2013 I had met Dion!<\/p>\n\n\n\n<p>Dion\u2019s started her career in security when contracted to work at the Palace Theatre in 2017, where Harry Potter was showing, and within three months she was promoted to team leader.<\/p>\n\n\n\n<p>She previously worked at Sports Direct, starting in the loading bay but soon promoted to Store Manager. Her time in a busy retail store brought its challenges but provided her with the opportunity to develop a team, deliver customer service and de-escalate.<\/p>\n\n\n\n<p>It was during her time as store manager that one of her friends had started work at Aon with Mitie. Dion liked the idea of working in a corporate environment and after speaking with her friend, she started work at Lloyd\u2019s as a dedicated relief officer, which after six months became a permanent position as a front of house officer<\/p>\n\n\n\n<p>In October 2021 Dion was promoted to Front of House Security Supervisor, responsible for a team of twelve, although very recently she has been further promoted to Security Operations Support Manager which will increase her team responsibility to up to 25.<\/p>\n\n\n\n<p>Dion puts a sizeable emphasis on the training and development of her team (and herself). She believes that when you are responsible for other people\u2019s safety and welfare,&nbsp; you must be the best you can at what you do. Her people skills and the ability to engage with people at all levels are also evident when speaking with Dion.<\/p>\n\n\n\n<p>Dion has attended and completed many training courses provided by her company and the <a href=\"https:\/\/www.cityoflondon.police.uk\">City of London Police<\/a> plus she is a Fire Marshall for the building.<\/p>\n\n\n\n<p>She has, along with the team, dealt with many incidents, including potential intruders and activists\/demonstrations. During lockdown, she thwarted the attempted theft of a colleague\u2019s motorcycle that was chained outside the building.<\/p>\n\n\n\n<p>If you were to give someone looking to join the security profession one tip (I ask), what would it be?<\/p>\n\n\n\n<p>\u201cYou must have a passion for what you are doing, have an equal mix of professionalism and personal skills and when required be firm but fair.\u201d<\/p>\n\n\n\n<p>What is next career-wise I ask Dion. With her infectious grin she says, \u201cTraining: I would definitely like to be able to be more involved in developing others\u201d Why am I not surprised by her answer?<\/p>\n\n\n\n<p>Dion was a recent OSPA finalist, a recipient of two Mitie Stars and she is obviously on a career path to achieve much more. Jason Towse, MD of Mitie Security, best sums up Dion: \u201cDion is an outstanding ambassador for both our business and client. Not only does she epitomise what our industry and front-line heroes represent, her constant and natural desire to go above and beyond to protect people and property makes her stand out in delivering the exceptional, every day.\u201d<\/p>\n\n\n\n<p>Graham Bassett<\/p>\n\n\n\n<p>City Security magazine Editorial Committee<\/p>\n\n\n\n<p><a href=\"https:\/\/citysecuritymagazine.com\/author\/graham-bassett\/\">Read more profiles from Graham Bassett<\/a><\/p>\n\n\n\n<p>\u00a0<a href=\"https:\/\/citysecuritymagazine.com\/category\/security-careers\/\">Read more articles on security careers<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Focus on security personnel: Security Operations Support Manager: Dion Henry Continuing our feature focusing&hellip;<\/p>\n","protected":false},"author":37,"featured_media":11886,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"footnotes":""},"categories":[2,49],"tags":[],"class_list":["post-11828","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-editors-choice","category-security-careers"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.0 (Yoast SEO v25.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Security Operations Support Manager: Dion Henry - City Security Magazine<\/title>\n<meta name=\"description\" content=\"We profile Dion Henry, security operations support manager in the Mitie security team at Lloyd\u2019s of London.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/citysecuritymagazine.com\/security-careers\/security-operations-support-manager-dion-henry\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Security Operations Support Manager: Dion Henry\" \/>\n<meta property=\"og:description\" content=\"Focus on security personnel: Security Operations Support Manager: Dion Henry Continuing our feature focusing on those working in frontline security roles,\" \/>\n<meta property=\"og:url\" content=\"https:\/\/citysecuritymagazine.com\/security-careers\/security-operations-support-manager-dion-henry\/\" \/>\n<meta property=\"og:site_name\" content=\"City Security Magazine\" \/>\n<meta property=\"article:published_time\" content=\"2022-08-22T01:28:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-08-23T09:20:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/citysecuritymagazine.com\/wp-content\/uploads\/2022\/07\/Dion-Henry-84p10.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"750\" \/>\n\t<meta property=\"og:image:height\" content=\"550\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Graham Bassett\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@CitySecuritymag\" \/>\n<meta name=\"twitter:site\" content=\"@CitySecuritymag\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Graham Bassett\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/citysecuritymagazine.com\/security-careers\/security-operations-support-manager-dion-henry\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/citysecuritymagazine.com\/security-careers\/security-operations-support-manager-dion-henry\/\"},\"author\":{\"name\":\"Graham Bassett\",\"@id\":\"https:\/\/citysecuritymagazine.com\/#\/schema\/person\/42cd074b7dc948a632dbb222d0588c62\"},\"headline\":\"Security Operations Support Manager: Dion Henry\",\"datePublished\":\"2022-08-22T01:28:00+00:00\",\"dateModified\":\"2022-08-23T09:20:05+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/citysecuritymagazine.com\/security-careers\/security-operations-support-manager-dion-henry\/\"},\"wordCount\":577,\"publisher\":{\"@id\":\"https:\/\/citysecuritymagazine.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/citysecuritymagazine.com\/security-careers\/security-operations-support-manager-dion-henry\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/citysecuritymagazine.com\/wp-content\/uploads\/2022\/07\/Dion-Henry-84p10.jpg\",\"articleSection\":[\"Editor's Choice\",\"Security Careers\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/citysecuritymagazine.com\/security-careers\/security-operations-support-manager-dion-henry\/\",\"url\":\"https:\/\/citysecuritymagazine.com\/security-careers\/security-operations-support-manager-dion-henry\/\",\"name\":\"Security Operations Support Manager: Dion Henry - City Security Magazine\",\"isPartOf\":{\"@id\":\"https:\/\/citysecuritymagazine.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/citysecuritymagazine.com\/security-careers\/security-operations-support-manager-dion-henry\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/citysecuritymagazine.com\/security-careers\/security-operations-support-manager-dion-henry\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/citysecuritymagazine.com\/wp-content\/uploads\/2022\/07\/Dion-Henry-84p10.jpg\",\"datePublished\":\"2022-08-22T01:28:00+00:00\",\"dateModified\":\"2022-08-23T09:20:05+00:00\",\"description\":\"We profile Dion Henry, security operations support manager in the Mitie security team at Lloyd\u2019s of London.\",\"breadcrumb\":{\"@id\":\"https:\/\/citysecuritymagazine.com\/security-careers\/security-operations-support-manager-dion-henry\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/citysecuritymagazine.com\/security-careers\/security-operations-support-manager-dion-henry\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/citysecuritymagazine.com\/security-careers\/security-operations-support-manager-dion-henry\/#primaryimage\",\"url\":\"https:\/\/citysecuritymagazine.com\/wp-content\/uploads\/2022\/07\/Dion-Henry-84p10.jpg\",\"contentUrl\":\"https:\/\/citysecuritymagazine.com\/wp-content\/uploads\/2022\/07\/Dion-Henry-84p10.jpg\",\"width\":750,\"height\":550,\"caption\":\"Dion Henry\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/citysecuritymagazine.com\/security-careers\/security-operations-support-manager-dion-henry\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/citysecuritymagazine.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Security Operations Support Manager: Dion Henry\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/citysecuritymagazine.com\/#website\",\"url\":\"https:\/\/citysecuritymagazine.com\/\",\"name\":\"City Security Magazine\",\"description\":\"News and advice for security professionals\",\"publisher\":{\"@id\":\"https:\/\/citysecuritymagazine.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/citysecuritymagazine.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/citysecuritymagazine.com\/#organization\",\"name\":\"City Security Magazine\",\"url\":\"https:\/\/citysecuritymagazine.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/citysecuritymagazine.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/citysecuritymagazine.com\/wp-content\/uploads\/2018\/06\/header-logo-2.jpg\",\"contentUrl\":\"https:\/\/citysecuritymagazine.com\/wp-content\/uploads\/2018\/06\/header-logo-2.jpg\",\"width\":2048,\"height\":573,\"caption\":\"City Security Magazine\"},\"image\":{\"@id\":\"https:\/\/citysecuritymagazine.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/x.com\/CitySecuritymag\",\"https:\/\/www.linkedin.com\/company\/city-security-magazine\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/citysecuritymagazine.com\/#\/schema\/person\/42cd074b7dc948a632dbb222d0588c62\",\"name\":\"Graham Bassett\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/citysecuritymagazine.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/citysecuritymagazine.com\/wp-content\/uploads\/2021\/06\/GB-on-BAT-Terracce-v3-125x125.jpg\",\"contentUrl\":\"https:\/\/citysecuritymagazine.com\/wp-content\/uploads\/2021\/06\/GB-on-BAT-Terracce-v3-125x125.jpg\",\"caption\":\"Graham Bassett\"},\"description\":\"Graham is involved in many volunteer aspects within the security community to include:- Committee Member of the City of London Crime Prevention Association , Vice Chairman of ASIS UK &amp; member of the European Advisory Council, Trustee of the City of London Police Children\u2019s Charity, Liveryman of the WCoSP, plus he is MD of GBRUK and Co-Founder of AllSecurityEvents.com\",\"url\":\"https:\/\/citysecuritymagazine.com\/author\/graham-bassett\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Security Operations Support Manager: Dion Henry - City Security Magazine","description":"We profile Dion Henry, security operations support manager in the Mitie security team at Lloyd\u2019s of London.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/citysecuritymagazine.com\/security-careers\/security-operations-support-manager-dion-henry\/","og_locale":"en_GB","og_type":"article","og_title":"Security Operations Support Manager: Dion Henry","og_description":"Focus on security personnel: Security Operations Support Manager: Dion Henry Continuing our feature focusing on those working in frontline security roles,","og_url":"https:\/\/citysecuritymagazine.com\/security-careers\/security-operations-support-manager-dion-henry\/","og_site_name":"City Security Magazine","article_published_time":"2022-08-22T01:28:00+00:00","article_modified_time":"2022-08-23T09:20:05+00:00","og_image":[{"width":750,"height":550,"url":"https:\/\/citysecuritymagazine.com\/wp-content\/uploads\/2022\/07\/Dion-Henry-84p10.jpg","type":"image\/jpeg"}],"author":"Graham Bassett","twitter_card":"summary_large_image","twitter_creator":"@CitySecuritymag","twitter_site":"@CitySecuritymag","twitter_misc":{"Written by":"Graham Bassett","Estimated reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/citysecuritymagazine.com\/security-careers\/security-operations-support-manager-dion-henry\/#article","isPartOf":{"@id":"https:\/\/citysecuritymagazine.com\/security-careers\/security-operations-support-manager-dion-henry\/"},"author":{"name":"Graham Bassett","@id":"https:\/\/citysecuritymagazine.com\/#\/schema\/person\/42cd074b7dc948a632dbb222d0588c62"},"headline":"Security Operations Support Manager: Dion Henry","datePublished":"2022-08-22T01:28:00+00:00","dateModified":"2022-08-23T09:20:05+00:00","mainEntityOfPage":{"@id":"https:\/\/citysecuritymagazine.com\/security-careers\/security-operations-support-manager-dion-henry\/"},"wordCount":577,"publisher":{"@id":"https:\/\/citysecuritymagazine.com\/#organization"},"image":{"@id":"https:\/\/citysecuritymagazine.com\/security-careers\/security-operations-support-manager-dion-henry\/#primaryimage"},"thumbnailUrl":"https:\/\/citysecuritymagazine.com\/wp-content\/uploads\/2022\/07\/Dion-Henry-84p10.jpg","articleSection":["Editor's Choice","Security Careers"],"inLanguage":"en-GB"},{"@type":"WebPage","@id":"https:\/\/citysecuritymagazine.com\/security-careers\/security-operations-support-manager-dion-henry\/","url":"https:\/\/citysecuritymagazine.com\/security-careers\/security-operations-support-manager-dion-henry\/","name":"Security Operations Support Manager: Dion Henry - City Security Magazine","isPartOf":{"@id":"https:\/\/citysecuritymagazine.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/citysecuritymagazine.com\/security-careers\/security-operations-support-manager-dion-henry\/#primaryimage"},"image":{"@id":"https:\/\/citysecuritymagazine.com\/security-careers\/security-operations-support-manager-dion-henry\/#primaryimage"},"thumbnailUrl":"https:\/\/citysecuritymagazine.com\/wp-content\/uploads\/2022\/07\/Dion-Henry-84p10.jpg","datePublished":"2022-08-22T01:28:00+00:00","dateModified":"2022-08-23T09:20:05+00:00","description":"We profile Dion Henry, security operations support manager in the Mitie security team at Lloyd\u2019s of London.","breadcrumb":{"@id":"https:\/\/citysecuritymagazine.com\/security-careers\/security-operations-support-manager-dion-henry\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/citysecuritymagazine.com\/security-careers\/security-operations-support-manager-dion-henry\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/citysecuritymagazine.com\/security-careers\/security-operations-support-manager-dion-henry\/#primaryimage","url":"https:\/\/citysecuritymagazine.com\/wp-content\/uploads\/2022\/07\/Dion-Henry-84p10.jpg","contentUrl":"https:\/\/citysecuritymagazine.com\/wp-content\/uploads\/2022\/07\/Dion-Henry-84p10.jpg","width":750,"height":550,"caption":"Dion Henry"},{"@type":"BreadcrumbList","@id":"https:\/\/citysecuritymagazine.com\/security-careers\/security-operations-support-manager-dion-henry\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/citysecuritymagazine.com\/"},{"@type":"ListItem","position":2,"name":"Security Operations Support Manager: Dion Henry"}]},{"@type":"WebSite","@id":"https:\/\/citysecuritymagazine.com\/#website","url":"https:\/\/citysecuritymagazine.com\/","name":"City Security Magazine","description":"News and advice for security professionals","publisher":{"@id":"https:\/\/citysecuritymagazine.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/citysecuritymagazine.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/citysecuritymagazine.com\/#organization","name":"City Security Magazine","url":"https:\/\/citysecuritymagazine.com\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/citysecuritymagazine.com\/#\/schema\/logo\/image\/","url":"https:\/\/citysecuritymagazine.com\/wp-content\/uploads\/2018\/06\/header-logo-2.jpg","contentUrl":"https:\/\/citysecuritymagazine.com\/wp-content\/uploads\/2018\/06\/header-logo-2.jpg","width":2048,"height":573,"caption":"City Security Magazine"},"image":{"@id":"https:\/\/citysecuritymagazine.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/x.com\/CitySecuritymag","https:\/\/www.linkedin.com\/company\/city-security-magazine"]},{"@type":"Person","@id":"https:\/\/citysecuritymagazine.com\/#\/schema\/person\/42cd074b7dc948a632dbb222d0588c62","name":"Graham Bassett","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/citysecuritymagazine.com\/#\/schema\/person\/image\/","url":"https:\/\/citysecuritymagazine.com\/wp-content\/uploads\/2021\/06\/GB-on-BAT-Terracce-v3-125x125.jpg","contentUrl":"https:\/\/citysecuritymagazine.com\/wp-content\/uploads\/2021\/06\/GB-on-BAT-Terracce-v3-125x125.jpg","caption":"Graham Bassett"},"description":"Graham is involved in many volunteer aspects within the security community to include:- Committee Member of the City of London Crime Prevention Association , Vice Chairman of ASIS UK &amp; member of the European Advisory Council, Trustee of the City of London Police Children\u2019s Charity, Liveryman of the WCoSP, plus he is MD of GBRUK and Co-Founder of AllSecurityEvents.com","url":"https:\/\/citysecuritymagazine.com\/author\/graham-bassett\/"}]}},"_links":{"self":[{"href":"https:\/\/citysecuritymagazine.com\/wp-json\/wp\/v2\/posts\/11828","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/citysecuritymagazine.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/citysecuritymagazine.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/citysecuritymagazine.com\/wp-json\/wp\/v2\/users\/37"}],"replies":[{"embeddable":true,"href":"https:\/\/citysecuritymagazine.com\/wp-json\/wp\/v2\/comments?post=11828"}],"version-history":[{"count":5,"href":"https:\/\/citysecuritymagazine.com\/wp-json\/wp\/v2\/posts\/11828\/revisions"}],"predecessor-version":[{"id":12111,"href":"https:\/\/citysecuritymagazine.com\/wp-json\/wp\/v2\/posts\/11828\/revisions\/12111"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/citysecuritymagazine.com\/wp-json\/wp\/v2\/media\/11886"}],"wp:attachment":[{"href":"https:\/\/citysecuritymagazine.com\/wp-json\/wp\/v2\/media?parent=11828"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/citysecuritymagazine.com\/wp-json\/wp\/v2\/categories?post=11828"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/citysecuritymagazine.com\/wp-json\/wp\/v2\/tags?post=11828"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}